1. Digital service

ShunyaX Console is a digital SaaS service. No physical goods are shipped.

2. Activation

Plan access and credits are activated instantly after successful payment (typically within minutes).

3. Delayed activation

If your plan or credits are not activated within 24 hours of a successful payment, contact business@shunyax.com with your order ID. The issue will be resolved or refunded as per our Refund & Cancellation Policy.